Team Manager HR Operations with German (m/w/d)

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and Mauritius. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people.

Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing talent. Are you ready to join us?

As a Team Manager HR Operations, you are responsible for leading and managing an HR operations Team to ensure accurate, timely and compliant payroll delivery. Beyond operational excellence, you actively drive continuous improvement, automation and quality enhancement across payroll services.

Which tasks can you expect?

• Lead the HR Operations Team to deliver high-quality HR outsourcing services in accordance with the scope of the contract and SLAs
• Ensure accurate and timely payroll processing, including salary calculations, deductions and tax withholdings
• Guarantee compliance with all applicable legal, tax, social security and internal company regulations
• Review and approve payroll results to ensure quality, accuracy and deadlines are met
• Define team objectives, KPIs and individual development plans
• Conduct regular team meetings, performance reviews and structured 1:1 discussions
• Collaborate with internal and external auditors during payroll audits Identify and implement process improvements and automation opportunities
• Analyze payroll data to proactively identify, investigate and resolve errors or discrepancies
• Manage vendors and external partners and act as escalation point when required
• Organize and support testing activities related to system changes

• Proven people leadership experience, including coaching, team development and performance management
• Very good German and good English language skills, both written and spoken
• Advanced Excel skills
• Strong service and customer orientation with a clear commitment to quality and reliability
• Ability to actively listen, lead with empathy and support team members in a constructive and respectful way
• Strong analytical thinking to assess complex payroll topics, risks and impacts
• Solution‑oriented and improvement‑driven mindset when optimizing processes and collaboration
• Clear, confident and target‑group‑oriented communication with employees, stakeholders and external partners
• High level of resilience, flexibility and assertiveness, especially in escalation situations
• Openness to digitalization, automation and data‑driven decision‑making Strong team mindset and belief in shared success through collaboration
• Positive, responsible leadership attitude with a clear role‑model approach
• Curiosity, learning agility and commitment to continuously developing yourself and your team
• Experience with agile and/or lean methodologies is an advantage

• Stable employment conditions: permanent employment contract (after a 6-month fixed-term contract)
• Flexible working hours and remote work opportunities
• Private medical care (LuxMed)
• Cafeteria system / Sports card
• Lunch card (Edenred)
• Financial allowance for remote work
• Loans for employees
• Workation: possibility to work from any SD Worx location (4 weeks per year, EU only)
• Life insurance
• Holiday allowance
• Free language courses (during your working hours)
• Annual bonus
• Integration events
• Free parking spaces for employees
• Referral program
• PPK (Employee Capital Plans): 3.5% employer contribution
• Learning opportunities: through an individual development plan and professional training
• Career growth: whether you want to become more of an expert in your field or expand your knowledge horizontally, there's always room to grow within SD Worx!

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