Avantor is a leading global provider of mission-critical products and services to customers in the life sciences and advanced technologies industries. Our team partners with customers to drive innovation, enhance efficiency, and deliver measurable outcomes across their organizations.

The Opportunity

The Strategic Partner Director is a senior, customer-facing leader responsible for driving enterprise-level engagement and maximizing Avantor's performance across assigned global strategic accounts.

Location: Germany, Austria, Switzerland or Netherlands

Category: Sales / Commercial

Travel: ~25%

Enterprise Account Leadership: Own the global customer relationship across regions, acting as the single point of accountability and building strong executive partnerships.

Commercial Performance & Growth: Drive revenue, margin, and share-of-wallet growth by identifying opportunities and leading strategic account plans.

Governance & Contract Accountability: Oversee end-to-end contract performance, ensuring compliance with terms and pricing.

Customer Improvement Plan (CIP): Develop and execute a multi-year plan with clear priorities, ownership, timelines, and measurable outcomes.

Field Engagement: Maintain strong customer presence through site visits and QBRs, building trust with key stakeholders (≈25% travel).

Cross-Functional Leadership: Lead global account teams, align strategy with execution, and drive collaboration across stakeholders.

Supplier & Partner Integration: Partner with suppliers to enhance customer value through aligned capabilities, innovation, and supply continuity.

Operational Execution: Deliver commitments with discipline, ensuring timely communication, preparation, and issue escalation.

Continuous Improvement & Innovation: Drive ongoing improvements and digital initiatives that deliver measurable business and customer value.

Education: Bachelor's degree required

Experience: 7–10 years of relevant commercial experience within life sciences or a related industry, including demonstrated success managing global strategic accounts in complex, matrixed organizations

Expertise: Strong commercial and financial acumen, including pricing strategy, margin management, contract performance, and enterprise account planning

Skills: Exceptional stakeholder engagement and influencing skills, ability to lead through influence across global teams, strong analytical capabilities, and experience leveraging data and insights to drive strategic decisions

Languages: Proficiency in English required; additional European languages are an advantage

A collaborative, global environment
Opportunities to work with leading life sciences customers
Career growth in a high-impact strategic role
Competitive compensation and benefits

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