Senior AI Transformation Manager - MarTech / Digital (m/w/d)

Wir sind Europas führende Plattform für Cloud Services und Hosting-Dienstleistungen. Wir begleiten erfolgreich unsere Kund:innen bei ihrer Unternehmensentwicklung. Für unseren Unternehmenserfolg sind über 4000 Mitarbeitende in mehreren Ländern weltweit tätig, um die Anforderungen und Wünsche unserer 8,5 Millionen Kund:innen zu erfüllen.

Wir sind eine Marke der United Internet AG, einem börsennotierten Unternehmen mit rund 10.200 Mitarbeitenden.

Wir fördern die Entwicklung unserer Mitarbeitenden und deren unterschiedliche Talente, Interessen und Sprachen.

• You support our teams in increasing efficiency across campaign ideation, creation, and analytics by identifying and applying the right AI tools to their existing workflows
• You advise on leveraging AI to increase personalization and effectiveness in campaigns and sales initiatives
• You define and design innovative solutions to integrate sales touchpoints into our AI-driven support ecosystem, leading conceptual work on how AI Chat, Voicebots, and automated Email flows can drive sales while supporting the customer
• You guide specialists in improving target group management and segmentation through the use of AI-driven tools
• You act as the lead for our internal tools by defining clear, high-quality business requirements for the development teams to implement within our core infrastructure
• You get your hands dirty by building functional prototypes of AI-based processes using internal/external tools and natural language coding to prove concepts and validate requirements
• You lead the cultural shift by advocating for AI and providing hands-on training to employees across the division to ensure long-term adoption

• You have several years of experience in digital transformation, marketing technology (MarTech), or development, with a clear focus on AI implementation
• You are highly comfortable with "vibe coding," rapid prototyping, and deep-diving into AI tools to see what works in practice
• You are a natural facilitator who finds success in helping others succeed and can explain complex AI logic to non-technical peers with ease
• You have a strong ability to turn business needs into precise technical requirements for development teams
• You can translate technical potential into business value and advise senior leadership on the long-term AI roadmap
• You are fluent in English, and German or other European languages are a plus
• You look forward to visiting our international locations from time to time to collaborate in-person with our global teams

• Hybrid working model with a home office option.
• Flexible working hours based on trust.
• Modern office space with excellent transport connections in Karlsruhe.
• Various employee discounts and a subsidized canteen at some locations.
• Regular team events, such as summer and winter parties, as well as workshops.
• Numerous training and personal development opportunities.
• Access to sports and health offers.
• The opportunity to shape the AI future of one of Europe's leading digitalization partners.
• Close collaboration with senior leadership in an international, fast-paced environment.

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